PLEASE NOTE THAT MOST GARMENTS ARE AVAILABLE ON PRE-ORDER WHICH TAKES APPROXIMATELY 7-14 DAYS TO ARRIVE. ALL PRICES ARE FINAL AND INCLUDE VAT AND IMPORT FEES. WE ENCOURAGE CLIENTS TO PLACE THEIR ORDER ATLEAST 2 WEEKS IN ADVANCE OF THEIR EVENT. FOR MORE INFORMATION, PLEASE REFER TO THE PRE-ORDER GUIDE.
How much are the delivery fees?
-Delivery is charged at a flat rate of R99 nation-wide.
What courier company do you use and where do you deliver?
-We use globeflight courier for all our deliveries to all physical addresses within South Africa. We do not deliver to post boxes or Internationally
How long will it take for my order to arrive?
-As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that your package is on its way. Depending on your location, deliveries will take between 1-2 working days. Where unforeseeable delays and out of stock situations occur, every reasonable effort will be made to inform you.
What happens if I'm out when you deliver?
Please contact us via email to arrange a convenient time to receive your parcel.
What are your delivery times?
-We offer a Mon-Fri (09h00-17h00) delivery service. We do not deliver on public holidays and there are no weekend deliveries.
What if my order arrives damaged?
-In the rare circumstance that your item has a defect or is missing from your order , please contact customer service via email or simply drop us a message on our whatsapp line
How do I track my order?
-To track your order, please use the tracking ID that will be sent to you in the confirmation email. As a precaution, plesse keep the reciept of your order.
ADDITIONAL SHIPPING INFORMATION:
If a customer error in shipping address is made during the checkout process, Posh Life SA reserves the right to charge a shipping fee as quoted at time of re-shipment.
Any shipping costs paid by Posh Life SA / the customer, is not reimbursed in the event of a refund. This includes shipping costs incurred on orders eligible for free shipping.
All delivery times advised are provided by our courier carrier. Posh Life SA will not be held liable for any delivery delays made by our carriers and their associates.
Posh Life SA is not held liable for unforeseen delays made by Customs Officials/ Shipping Carrier/ natural disasters in the course of shipment.